Privacy Policy

At Awranus Used Auto Spare Parts TR L.L.C., we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.

By accessing our website or interacting with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information

When you contact us or make a request through our website, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Vehicle Information (Make, Model, Year)

• Company Details (for business clients)

B. Non-Personal Information

This includes technical and usage data such as:

• IP Address

• Browser Type

• Operating System

• Pages Visited

• Time Spent on Site

• Referring URLs

This data is collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and provide customer support

• Process orders and arrange deliveries

• Improve our website, services, and user experience

• Send important service updates or promotional offers (with consent)

• Comply with legal obligations and internal policies

We do not sell, rent, or trade your personal information to third parties.

3. Sharing and Disclosure of Information

We may share your information with:

• Trusted third-party service providers (e.g., logistics partners, payment gateways, CRM tools) to fulfill our services

• Government authorities or regulators when required by law or to protect legal rights

• Internal departments within Awranus to process your requests efficiently

All third parties are bound by confidentiality agreements and required to maintain the security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may:

• Store your preferences and previous activity

• Help us understand website traffic and usage patterns

• Enable personalized marketing (with your consent)

You can modify your browser settings to refuse cookies or alert you when they are being used. However, some features of our website may not function properly without them.

5. Data Storage and Security

We take appropriate technical and organizational measures to:

• Protect your data from unauthorized access, alteration, or destruction

• Use secure servers and encrypted connections

• Limit access to authorized personnel only

While we do our best to protect your personal data, no transmission over the internet can be guaranteed to be completely secure.

6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Withdraw your consent at any time

• Request deletion of your personal data (subject to legal and operational limits)

• Opt-out of receiving marketing communications

To exercise your rights, please contact us at:
📧 Email: info@awranus.com
📞 Phone: +971 52 196 4555

7. International Data Transfers

If you are located outside the UAE, your information may be transferred to and processed in countries where our branches, servers, or service providers are located, including Germany, Sweden, and Australia. We ensure adequate safeguards are in place to protect your data in compliance with applicable laws.

8. Third-Party Links

Our website may contain links to external websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. We encourage users to review this page regularly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Awranus Used Auto Spare Parts TR L.L.C.
📍 UAE —
Industrial Area 3 – Industrial Area – Sharjah
📧 info@awranus.com
📞 +971 52 196 4555